Account Manager - 客户经理

MÔ TẢ CÔNG VIỆC

• According to the company’s goals, understand customer product development trends and demand information, and analyze customer needs
• Responsible for new customer development and daily maintenance of old customers
• Organize and guide project quotations, sample implementation tracking and submission confirmation, and arrange customer reception and contact (visits, audits and inspections, etc.)
• Responsible for the transfer and review of project contracts
• Responsible for forecasting, purchasing, production and inventory management of customer orders
• Complete order delivery on schedule to meet customer needs
• Establish corresponding customer information in the system according to different projects
• Regularly review the progress of project information in the system, such as quotations, contract reviews, sample delivery, mass production, outbound shipments, etc.
• Responsible for following up on outstanding accounts for all projects
• Receive customer complaints and provide timely feedback to the corresponding department to ensure that the problem is resolved as soon as possible
• Sales data summary and analysis
• Daily management and performance appraisal of department personnel
• Cultivation and improvement of department personnel capabilities
• Team building, new employee training
• Other tasks assigned by leaders

YÊU CẦU CÔNG VIỆC

• Business and marketing major, bachelor degree or above
• More than 3-5 years of manufacturing customer service experience, experience in ordering, foreign trade, etc., more than 3 years of team management experience
• English level 4 or above
  · Have excellent communication and coordination skills, must be able to speak English, Chinese will be given priority;
  · Strong groove analysis and pressure resistance ability;
  · Proficient in using Excel, PPT and other office software. 

THÔNG TIN LIÊN HỆ

Công ty TNHH HR Career Việt Nam